Facebook
Create
Learn how to create and configure a Facebook Messenger instance
Creating Facebook Instance
To create a Facebook instance, follow these steps:
Configuration Fields
-
Select Customer
Choose the customer who will own this instance -
Instance Name
Enter a name to identify your instance -
Channel Selection
Select “Facebook” from the available channels -
Facebook Connection
Click “Connect with Facebook” to authenticate and link your Facebook Page
Connection Process
When you click “Connect with Facebook”:
- A Facebook login popup will appear
- Select the Facebook Page you want to connect
- Review and accept the required permissions
- The instance will be created and connected automatically
Make sure you have admin access to the Facebook Page you want to connect.
Configure Integrations
Once connected, you can set up:
- Chatbots for automated messaging
- Custom events for specific triggers
- API access using the instance token (apikey) and ID