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Creating Facebook Instance

To create a Facebook instance, follow these steps:

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Configuration Fields

  1. Select Customer
    Choose the customer who will own this instance
  2. Instance Name
    Enter a name to identify your instance
  3. Channel Selection
    Select “Facebook” from the available channels
  4. Facebook Connection
    Click “Connect with Facebook” to authenticate and link your Facebook Page
Facebook Instance Creation

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Connection Process

When you click “Connect with Facebook”:
  1. A Facebook login popup will appear
  2. Select the Facebook Page you want to connect
  3. Review and accept the required permissions
  4. The instance will be created and connected automatically
Make sure you have admin access to the Facebook Page you want to connect.

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Configure Integrations

Once connected, you can set up:
  • Chatbots for automated messaging
  • Custom events for specific triggers
  • API access using the instance token (apikey) and ID

Chatbots

Configure automated responses and AI integrations

Events

Set up webhooks and custom event triggers