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Documentation Index

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Events are system notifications that can be configured for your current instance. Below are the available event types and their descriptions:

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Connection Events

  • APPLICATION_STARTUP
    Triggered when the application initializes, used for environment setup and initial configurations.
  • CONNECTION_UPDATE
    Fires when connection status changes (connecting, reconnecting, disconnecting).
  • LOGOUT_INSTANCE
    Triggered when the instance logs out.
  • REMOVE_INSTANCE
    Fired when an instance is removed from the system.

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Message Events

  • MESSAGES_UPSERT
    Triggered when messages are added or updated.
  • MESSAGES_UPDATE
    Fires when existing messages are modified.
  • MESSAGES_DELETE
    Triggered when messages are deleted.
  • MESSAGES_SET
    Sets initial message state during synchronization.

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Chat Events

  • CHATS_UPSERT
    Fires when chats are added or updated.
  • CHATS_UPDATE
    Triggered when chat information changes.
  • CHATS_DELETE
    Fires when chats are deleted.
  • CHATS_SET
    Sets initial chat state during synchronization.

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Contact Events

  • CONTACTS_UPSERT
    Triggered when contacts are added or updated.
  • CONTACTS_UPDATE
    Fires when contact information changes.
  • CONTACTS_SET
    Sets initial contacts during synchronization.

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Group Events

  • GROUP_PARTICIPANTS_UPDATE
    Fires when group members are added or removed.
  • GROUP_UPDATE
    Triggered when group settings or metadata change.
  • GROUPS_UPSERT
    Fires when groups are added or updated.

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Label Events

  • LABELS_EDIT
    Triggered when labels are created, modified, or deleted.
  • LABELS_ASSOCIATION
    Fires when labels are associated with or removed from items.

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Other Events

  • CALL
    Triggered for call-related events (receiving, starting, ending).
  • PRESENCE_UPDATE
    Fires when user presence status changes.
  • QRCODE_UPDATED
    Triggered when the connection QR code is updated.

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Bot Events

  • SEND_MESSAGE
    Fires when a message is sent.
  • TYPEBOT_START
    Triggered when a Typebot session begins.
  • TYPEBOT_CHANGE_STATUS
    Fires when Typebot’s status changes.