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Creating WhatsApp Cloud Instance

To create a WhatsApp Cloud API instance, follow these steps:

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Configuration Fields

1. Select Customer
   Choose the customer who will own this instance

2. Instance Name
   Enter a name to identify your instance

3. Channel Selection
   Select “WhatsApp Cloud API” from the available channels

4. Meta Connection
   Click “Connect with Meta” to authenticate and link your WhatsApp Business account

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Connection Process

When you click “Connect with Meta”:

1. A Meta login popup will appear
2. Select the WhatsApp Business account you want to connect
3. Choose the phone number to be used
4. Review and accept the required permissions
5. The instance will be created and connected automatically

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Configure Integrations

Once connected, you can set up:

• Chatbots for automated messaging
• Custom events for specific triggers
• API access using the instance token (apikey) and ID